BD3339 Bangladesh Privacy Policy
1. Data We Collect
Personal Information
- Full name (from NID/Passport)
- Date of birth (18+ verification)
- Bangladesh mobile number
- Email address
- Residential address
Payment Information
- bKash/Nagad/Rocket account number
- Bank account details (if used)
- Transaction history
- Deposit and withdrawal records
KYC Documents
- National ID (NID) front and back
- Passport copy (if NID not available)
- Selfie with ID (for verification)
- Proof of address (utility bill, if requested)
Technical Data
- IP address
- Device type (Android/iOS)
- Browser information
- Login timestamps
- Betting activity logs
2. How We Use Your Data
Account management:
- Verify your identity (18+ and Bangladesh resident)
- Process deposits and withdrawals
- Prevent multiple accounts
- Communicate account updates
Payment processing:
- Match your mobile number with bKash/Nagad account
- Verify transaction authenticity
- Prevent fraud and money laundering
- Process withdrawal requests
Legal compliance:
- KYC/AML requirements under operator license
- Age verification (18+)
- Responsible gaming monitoring
- Suspicious activity reporting
Service improvement:
- Analyze usage patterns (anonymous data)
- Improve app performance
- Personalize promotions
- Customer support quality
3. bKash/Nagad Data Handling
What we store:
- Your registered bKash/Nagad mobile number
- Transaction IDs (TrxID)
- Transaction amounts and timestamps
- Success/failure status
What we DON’T store:
- Your bKash/Nagad PIN
- Your bKash/Nagad password
- Your bKash/Nagad balance
Number matching: We verify your BD3339 mobile number matches your payment account to prevent fraud.
4. Data Sharing
We share data with:
- Payment processors (bKash, Nagad, Rocket) — to process transactions
- KYC verification providers — to verify identity documents
- Regulatory authorities — when legally required
- Anti-fraud services — to prevent money laundering
We NEVER sell your data to advertisers or third parties.
5. Data Security
Protection measures:
- SSL/TLS encryption on all connections
- Encrypted database storage
- Access controls (staff access limited by role)
- Regular security audits
- Two-factor authentication available
Breach notification: If a data breach occurs, we will notify affected users within 72 hours via email and in-account notification.
6. Your Rights
You can request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your account and data
- Export of your data
How to request: Contact support@bd3339.com with subject “Data Request” and your registered mobile number.
Processing time: Within 30 days of verified request.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 5 years |
| Transaction records | 7 years (regulatory requirement) |
| KYC documents | Duration of account + 5 years |
| Technical logs | 12 months |
| Marketing preferences | Until you opt out |
After account closure: Data retained for regulatory compliance, then permanently deleted.
8. Contact
Data Protection inquiries:
Email: support@bd3339.com
Subject line: “Privacy Request”
Response time: Within 30 days
By using BD3339, you consent to data collection and processing as described in this policy.