BD3339 AML & KYC Policy Bangladesh
1. Why KYC Is Required
Legal requirement: Under our operating license, we must verify every customer’s identity.
Protects you from:
- Identity theft
- Account takeover
- Unauthorized withdrawals
- Fraud
Protects us from:
- Money laundering
- Terrorist financing
- Underage gambling
- Bonus abuse
When KYC is required: Before your first withdrawal. You can deposit and bet without KYC, but cannot withdraw until verified.
2. Documents Accepted
Primary ID (Choose ONE)
Bangladesh National ID (NID):
- Front and back photos
- Clear, unedited images
- All 4 corners visible
- No glare or shadows
- File format: JPG, PNG, PDF
- Max size: 5 MB per image
Passport:
- Photo page only
- Valid (not expired)
- Clear, readable text
- All edges visible
- File format: JPG, PNG, PDF
- Max size: 5 MB
Selfie Verification
Required: A selfie holding your NID/Passport next to your face.
Rules:
- Face clearly visible
- ID clearly readable
- Same person as ID photo
- No filters or editing
- Well-lit environment
Proof of Address (If Requested)
Accepted documents:
- Utility bill (electricity, gas, water) — within 3 months
- Bank statement — within 3 months
- Government-issued letter — within 3 months
3. Verification Process
Step 1: Go to Account → Verification
Step 2: Upload NID/Passport (front and back)
Step 3: Take selfie with ID
Step 4: Submit and wait for review
Processing time: 24-48 hours (business days)
Status notifications: You will receive email/SMS when:
- Documents received
- Verification approved
- Additional documents needed
- Verification rejected (with reason)
4. Anti-Money Laundering (AML)
BD3339 monitors for:
- Unusual deposit patterns (large amounts, frequent small deposits)
- Deposits without corresponding betting activity
- Withdrawal requests without gameplay
- Multiple payment methods from same account
- Third-party payment attempts
If flagged:
- Account temporarily frozen
- Additional documents requested
- Explanation of fund source may be required
- Processing time extended for review
5. Enhanced Due Diligence (EDD)
Triggered when:
- Cumulative deposits exceed 500,000 BDT
- Single transaction exceeds 100,000 BDT
- Unusual betting patterns detected
- Account linked to high-risk indicators
Additional requirements:
- Source of funds documentation
- Bank statements (3 months)
- Employment/business verification
- Enhanced identity verification
6. Reporting Obligations
BD3339 is required to report suspicious activity to relevant authorities. We cannot inform you if a report has been filed about your account.
We report:
- Suspected money laundering
- Suspected terrorist financing
- Transactions inconsistent with known customer profile
- Attempts to circumvent reporting thresholds
7. Your Obligations
You must:
- Provide accurate personal information
- Use only your own payment methods
- Not allow others to use your account
- Report any unauthorized access immediately
- Cooperate with verification requests
You must NOT:
- Use third-party payment accounts
- Structure transactions to avoid thresholds
- Provide false or forged documents
- Use BD3339 for money laundering
8. Contact
KYC support: support@bd3339.com
Subject line: “KYC Verification”
Response time: Within 24 hours
BD3339 reserves the right to close accounts that fail to complete KYC within 30 days of request.